Note:

You need to renew your domain before expiry date for the following reasons:

-to avoid disruption of service

-to avoid experiencing downtime on expiry day

-to ensure other related services like the emails are functional.

• Go to truehost.co.ke
• Click Client area on top of the page
• Add your email address you used to register in Truehost and password(refer the details from email subject welcome sent by truehost during registration)
• On the top click domains and select my domains
• On the left panel under action section click Renew

• Against the domains registered to you select the period for renew
• Against the domains registered to you click add to cart the domains you need renewed as below

• Then you shall see an invoice with details on cost

• Pay for the renewal

• Your domain will then update to the next expiry date

HOW TO RENEW HOSTING ON TRUEHOST

• Go to truehost.co.ke
• Click Client area on top of the page
• Add your email address you used to register in Truehost and password(refer the details from email subject welcome sent by truehost during registration)
• On the top click open ticket
• Select billing support
• Put subject as renew hosting, Select related service as the hosting to be renewed
• On message space request for invoice to renew hosting, send the message
• Truehost will then send you an invoice for renewal
• Make payments and the renewal package will be updated to next expiry date