Logging into DirectAdmin can be tricky if you’re new to web hosting. Don’t worry – I’ll guide you through the process step by step.
To access the DirectAdmin control panel, you’ll need to use a secure connection and the correct port number.
The default port for DirectAdmin is 2222, so your login URL will look like this: https://yourdomain.com:2222.
If you’re having trouble with DirectAdmin, consider switching to cPanel. It’s more user-friendly and has a wider range of features.
Truehost offers shared hosting plans that use cPanel, giving you an easier way to manage your website.
Before You Log into DirectAdmin
Before accessing DirectAdmin, you need to gather some important information and ensure a secure connection.
This preparation will make the login process smooth and protect your account.
Locating Your Login Details
To access DirectAdmin, you’ll need your username and password. Your hosting provider usually provides these credentials.
Here’s how to find them:
- Check your welcome email from your host. It often contains login information.
- Look in your hosting account’s client area. Many providers store DirectAdmin details there.
- Can’t find your password? Use the password reset option on the login page.
Your username might be your domain name or a unique identifier. If unsure, contact your host’s support team.
Ensuring Secure Connection
Security is crucial when logging into DirectAdmin. Follow these steps:
- Use the correct URL: https://yourdomain.com:2222 or https://server-IP:2222
- Check for the padlock icon in your browser’s address bar. This shows the connection is encrypted.
- Make sure your firewall isn’t blocking port 2222. This is DirectAdmin’s default port.
- Use a strong, unique password for your account. Change it regularly for extra security.
Accessing the DirectAdmin Control Panel

Logging into the DirectAdmin control panel is straightforward. You’ll need your admin username and password to get started.
Once logged in, you can manage your files, databases, domains, and email accounts.
To access the DirectAdmin control panel, open your web browser and enter your server’s IP address or domain name followed by “:2222”.
For example, https://yourdomain.com:2222.
You’ll see a login page that looks like this:

Enter your admin username and password in the fields provided. Double-check your entries to avoid typos.
If you’ve forgotten your password, contact your hosting provider for help. They can reset it for you.
Some servers may use a different port. Check with your host if 2222 doesn’t work.
DirectAdmin User-Level Controls
After logging in, you’ll see the main DirectAdmin interface. Your user level determines what options are available.
Admin users have full access to all features. You can manage:
- Server settings
- User accounts
- Domains and subdomains
- Email accounts
- Databases
- File manager
Reseller accounts have fewer options. They can create and manage client accounts.
Regular users have the most limited access. They can only manage their own domains and services.
Use the sidebar menu to navigate between different sections. Click on icons or text links to access specific features.
Remember to log out when you’re done to keep your account secure.
How to Reset Your DirectAdmin Password
Can’t remember your password? Don’t worry. Simply follow the steps below to reset your DirectAdmin password:
- Access the DirectAdmin login page: Open the login portal for your DirectAdmin account.
- Click on the “Forgot Password” option: Look for the link labeled “Forgot Password? Click Here” and click it.
- Enter your username: Provide your DirectAdmin username and click “Send Me A Link”. A password reset link will be sent to the registered email associated with the account.
- Check your email for the reset link: Once the email arrives, review it carefully. It will include three different links—click on the second one to access the password reset page.
- Request a new password: On the reset page, leave the pre-filled username and confirmation code unchanged. Click “Request New Password” to receive another email with a newly generated password.
- Log in with the new password: Copy the new password provided in the email and use it to sign in to DirectAdmin.
- Update your password: After logging in, use the emailed password as your current password to set a new, personalized one for better security.
If you know your password but it’s not working, double-check these things:
- Caps Lock is off
- No extra spaces before or after the password
- You’re using the right username
Still stuck? Contact your hosting provider. They can help you get access to your account.
Addressing Connection Errors
Connection errors often pop up when trying to log into DirectAdmin. Here are some quick fixes:
- Check your internet connection
- Try a different browser
- Clear your browser cache and cookies
- Disable ad blockers. Note that browsers like Opera have built-in privacy and ad blockers that you should disable as well
If those don’t work, the problem might be on the server side. The DirectAdmin service could be down. You can check by trying to access the panel through a different method:
- Use the server’s IP address instead of the domain name
- Try connecting through a different network (like your phone’s data)
No luck? It’s time to reach out to your hosting support team.
They can check if there are any server issues or if your account has been blocked due to too many failed login attempts.
Considering a Switch to cPanel
Are you thinking about changing your control panel?
cPanel offers some great features that might make it worth considering. Let’s look at what cPanel can do for you and how Truehost’s shared hosting plans can help.
Why cPanel: Key advantages over DirectAdmin
cPanel is a popular choice for many website owners. It’s easy to use and has lots of helpful tools. With cPanel, you can manage your websites, email accounts, and databases all in one place.
User experience
- Intuitive interface: cPanel stands out for its highly interactive and beginner-friendly interface. Tools and features are neatly organized, making navigation a breeze.
- Comprehensive dashboard: Unlike DirectAdmin’s segmented approach, cPanel offers an all-in-one dashboard. Manage your websites, databases, emails, and security settings all from one place.
Features and Functionality
- Extensive feature set: From database management (supporting MySQL and PostgreSQL) to email and domain management, cPanel provides a richer suite of tools.
- Automatic backups: Built-in automated backup solutions safeguard your data, ensuring easy recovery in case of mishaps.
- One-click installations: With cPanel, installing popular apps like WordPress is just a click away, saving time and effort.
Support and community
- Widespread adoption: cPanel’s large user base means access to extensive tutorials, forums, and guides, simplifying troubleshooting.
- Vendor partnerships: Many hosting providers optimize their services for cPanel, ensuring compatibility and performance.
While DirectAdmin has its strengths, cPanel dominates in user experience, feature depth, security, and scalability.
Truehost Shared Hosting and cPanel
Truehost offers shared hosting plans that come with cPanel. This combo gives you a powerful and user-friendly way to manage your website.
With Truehost, you get:
- Easy-to-use cPanel interface
- Quick website setup with one-click WordPress installation
- Reliable hosting performance
- Affordable pricing options
Truehost’s plans are great for both beginners and experienced users. You’ll have all the tools you need to build and grow your online presence.
Plus, our support team is there to help if you have questions.