India English
Kenya English
United Kingdom English
South Africa English
Nigeria English
United States English
United States Español
Indonesia English
Bangladesh English
Egypt العربية
Tanzania English
Ethiopia English
Uganda English
Congo - Kinshasa English
Ghana English
Côte d’Ivoire English
Zambia English
Cameroon English
Rwanda English
Germany Deutsch
France Français
Spain Català
Spain Español
Italy Italiano
Russia Русский
Japan English
Brazil Português
Brazil Português
Mexico Español
Philippines English
Pakistan English
Turkey Türkçe
Vietnam English
Thailand English
South Korea English
Australia English
China 中文
Somalia English
Canada English
Canada Français
Netherlands Nederlands

Is Alibaba Available In Kenya? What To Know

Alibaba reigns undisputed as the dominant force in the realm of e-commerce on a global scale. With a staggering 500 million or more users, Alibaba rapidly established itself as the definitive go-to site for online shopping worldwide.

If you are uncertain about the process of purchasing goods from Alibaba and having them shipped to Kenya, this is the perfect source for you. Within this blog, we will present all the essential information regarding Alibaba in Kenya.

Alibaba, which originated in China, serves as an online marketplace catering to businesses and independent sellers. It provides them with a platform to showcase and sell their products. Founded in 1999 by Jack Ma, Alibaba has now established itself as one of the largest international online marketplaces, with a staggering 500 million dedicated users.

Inside Alibaba’s virtual realm, one can explore a plethora of offerings, including a wide range of merchandise. These offerings span from fashionable clothing and cutting-edge electronics to delectable cuisine and robust machinery.

A remarkable aspect of Alibaba is the abundance of suppliers who are willing and capable of offering low minimum order quantities (MOQs). This makes it a sanctuary for small-scale enterprises and individual consumers alike who are interested in obtaining goods in small quantities.

Why you may need to shop from Alibaba while in Kenya

In case you are searching for a purchasing platform in Kenya, might be a viable option to consider. If you do, there are several reasons why this choice could be beneficial for you.

To begin with, Alibaba functions as an online marketplace that enables both companies and individuals to sell their merchandise through virtual channels. Furthermore, it serves as a platform for connecting sellers with potential buyers. The user-friendly website grants sellers the chance to create profiles and establish their virtual stores.

Moreover, Alibaba presents a diverse array of products originating from various types of sellers. Ranging from apparel and accessories to technology and food items, this website encompasses a wide selection to cater to diverse consumer preferences! It even features items tailored to those seeking unique or customized products, such as locally tailored clothing or handmade personalized gifts. Such examples merely scratch the surface of the vast catalog offered by this platform.

Lastly, Alibaba simplifies the shopping experience for Kenyan consumers who lack access to international credit cards or bank accounts. Often, such methods of payment are prerequisites when purchasing goods from foreign countries via platforms like eBay or Amazon. However, Alibaba welcomes alternative payment methods to accommodate shoppers from Kenya.

How to Purchase Items on Alibaba 

In Kenya, performing online shopping on Alibaba is a hassle-free experience, whether you’re using your phone or computer. No intermediary agents or brokers are required to handle your purchases. Below, you will find a step-by-step guide on how to successfully purchase goods from Alibaba in Kenya.

Step 1: Create an Alibaba Kenya Account

Start by visiting and creating your free account. Basic information such as your name, email address, country, and mobile number will be required. Indicate your role as a “buyer” and proceed with the registration process. Follow the subsequent instructions for verifying your account.

Step 2: Product Search

Utilize the search bar to find the desired items you wish to purchase. Inputting specific keywords will help expedite the search process. However, you can also click on the supplier’s tab to identify sellers specializing in the product you’re interested in.

Step 3: Compare Prices and Assess Item Quality

Evaluate the prices offered by different sellers. Additionally, take into account the seller ratings and ascertain their credibility by assessing customer reviews before finalizing your decision. It’s important to note that Alibaba imposes a Minimum Order Quantity (MOQ), which is the lowest quantity allowed per order. This feature caters primarily to wholesalers who purchase goods in bulk.

Moreover, it is crucial to avoid solely focusing on low prices. Sometimes, a low price corresponds to low quality. Therefore, it is wise to invest a few extra bucks to obtain high-quality merchandise.

Step 4: Order Placement

Once you have chosen your desired seller, place your order by clicking “Add to Cart.” Products labeled as “Ready to Ship” will be available for immediate purchase and will display a “Start Order” button.

Step 5: Provide the Shipping Address

Specify the address where you desire your goods to be delivered.

Alibaba provides an advanced shipping system for delivering goods from China to Kenya. However, if you prefer expedited delivery, you can utilize courier companies that specialize in Alibaba shipping to Kenya. These courier companies can be found at each port, where customs clearance will also be required. Alternatively, if you possess reliable means, you can arrange for the shipment yourself.

Step 6: pay and wait for it to be delivered.

Pay for your order using the method you and the supplier agreed upon. It is recommended that you pay via the ways offered by Alibaba so that you may easily get a refund if anything goes wrong.

You can pay for your goods with bank transfers, Visa, Mastercard, Western Union, or PayPal. The supplier will then deliver the items to your agent’s office. The agents will then ship the products to Mombasa’s airport or port via the method you agreed upon.

You must pay inspection and customs duties at Mombasa’s port or airport. Clearing and forwarding businesses can help speed up the process at the harbor or airport.

Tips for Discovering the best deals on Alibaba

Discovering the finest bargains on Alibaba can be challenging given the abundance of products and sellers. To uncover the optimum deals, it is essential to be knowledgeable about where to focus your search. Whilst exploring the website, you will probably encounter numerous overpriced items or those of poor quality. Below are a handful of pointers to help you get started:

1. Implement search filters

Alibaba offers a variety of search filters that can aid in narrowing down your search results. These filters include but are not limited to price range, minimum order quantity, and shipping method.

2. Evaluate seller ratings

 Before making a purchase, it is prudent to assess the seller’s ratings. This valuable information can be found on the product page.

3. Conduct price comparisons

Once you have identified several potential sellers, it is worthwhile to devote time to comparing prices. This will enable you to secure the most advantageous deal available.

Tips for purchasing on Alibaba in Kenya

01). Conduct thorough research and evaluate suppliers

Seek out reputable suppliers who have received positive reviews and ratings from previous customers.

02). Use the Trade Assurance feature

Prioritize suppliers who offer this added layer of security for your peace of mind.

03). Negotiation and Compare price  

Initiate direct communication with suppliers to discuss pricing and terms. Compare price quotes from various suppliers to secure the most advantageous deal.

04). Pay attention to product specifications

Ensure that the products align with your requirements and develop a comprehensive understanding of what you are acquiring.

05). Begin with small-scale orders

Evaluate the dependability, quality, and efficiency of shipping by placing trial orders with new suppliers.

06). Communicate clearly

Effectively communicate your needs and promptly respond to any messages received.

07). Devise a shipping and customs plan

 Thoroughly research available shipping options and familiarize yourself with the applicable customs regulations in Kenya to prevent any unforeseen delays or expenses.

Differences between and AliExpress.

In terms of their focus, is a marketplace that caters to businesses, while AliExpress mainly targets consumers.

If you’re a business looking to purchase products in large quantities, is the platform to consider. On the other hand, if you’re an individual looking to buy items in smaller quantities, AliExpress is more suitable.

Typically, the prices on tend to be higher compared to AliExpress. This is because suppliers on generally offer wholesale prices.

If you prioritize low prices and a wide range of products, AliExpress is a great choice. However, if you’re a business owner sourcing products for your store, it’s worth considering

In addition to these main platforms, Alibaba Group also operates other platforms like Taobao, Tmall, and Alipay. Taobao can be described as a consumer-to-consumer (C2C) platform similar to eBay, allowing individuals to both buy and sell goods. Tmall, on the other hand, is a business-to-consumer (B2C) platform that primarily serves established brands and retailers.

Alipay, which is Alibaba Group’s digital payment platform, plays a crucial role in ensuring secure transactions within the ecosystem. It facilitates seamless and efficient transactions for Kenyan buyers and sellers, offering various payment options and guaranteeing trust and security.

Reliable Courier Companies to Ship to Kenya 

Kenya has witnessed a seamless improvement in the process of importing from Alibaba through the assistance of reliable courier companies. These companies guarantee the safe delivery of your products, be it by air or sea. Now, let’s take a look at some of the top courier companies that have offices in Kenya.

#1. Salihiya Cargo 

First on the list is Salihiya Cargo, an international courier company operating in China and Kenya. Their first-class services ensure that your products arrive at their destination in pristine condition, giving you the utmost confidence in their reliability.

#2. DHL

Next up is DHL, a globally acclaimed postal and logistics company with an extensive network spanning over 220 countries, including Kenya. By entrusting your Alibaba order to DHL, you can rest assured that it will be handled with utmost care and delivered securely.

Lastly, there is EMS, an international delivery service that combines the features of both a courier and airmail. As a state-owned entity in China, EMS is renowned for its superior tracking capabilities, making it a top choice for import and e

#3. EMSxport businesses.

There are additional ways to ship from China to Kenya, including:

These courier companies, each with their unique strengths, have truly revolutionized the importation process in Kenya, safeguarding the condition and timely arrival of your Alibaba orders.


The goal of this article was to provide information for anyone who wants to shop on Alibaba and have their orders delivered to Kenya. By following the step-by-step instructions in this post, I hope you will be able to successfully purchase things online and have them conveniently delivered to Kenya.

Share some Love
× WhatsApp us