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ContactContact us via chat or emailPhone
Speak to us on +254 20 790 3111.
Call +254 20 790 3111Contact Truehost Talk to our team
Get help with a service you already use, or talk to us about a website, domain or server you’re planning.
Frequently asked questions
How do I contact Truehost on WhatsApp?
Message +1 972 674 3814 on WhatsApp. If you need help with a service, include your domain or service name and a short description of the issue.
What is the Truehost phone number in Kenya?
Call +254 20 790 3111. If you’re calling about a payment, have your invoice number ready.
What should I send if my website is down?
Share the exact URL, when the problem started and the error message you see.
- Mention any recent DNS, hosting or website changes.
- Send a screenshot if it helps, with passwords and payment details removed.
How do I get help if I can’t sign in?
Use support chat or email support. Tell us the service you’re trying to access and what happens when you sign in.
Can I speak to someone before buying hosting?
Yes. Tell us what you’re building, what software it uses and whether you’re moving an existing site. That gives us enough information to discuss suitable plans.
Where is the Truehost office in Kenya?
Our office is at Ryanada Place, Highpoint, off Thika Superhighway in Juja. Call before travelling to check when someone can meet you.
Need help with an existing service?
Tell us what happened and include the domain or service name.
Get support from us. Tell Zola what you want to do, and it can take care of it – connecting domains, configuring DNS, activating email, and more. Chat with our team or simply ask Zola so you can get online faster and focus on growing your business.
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Ryanada Place, Highpoint off Thika Super Highway, Juja, Highpoint, Nairobi.
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