When you want to move your domain from one registrar to another, you’ll need an epp code. It’s a secret code that acts like a password — giving you full control over your domain.
Without it, you can’t complete the transfer process for most domains.
In this guide, you’ll learn:
- what an epp code is
- why it’s important
- how to find and use it
- real examples and tips
Let’s dive into epp code together.
What is an Epp Code?
EPP stands for Extensible Provisioning Protocol.
Its epp code is a unique password assigned to each domain. You need this code to:
- unlock your domain
- move it securely to a new registrar
- prove you own the domain
Think of it as the PIN on your debit card. Without it, you can’t initiate a safe transfer.
Why The Epp Code Matters
When you start a domain transfer:
- you request the epp code from your current registrar
- you give this code to the new registrar
- the new registrar uses it to verify the domain belongs to you
Without a valid EPP code:
- the transfer gets blocked
- your domain stays locked at the old registrar
- you prevent unauthorized domain transfer
How To Get Your Epp Code
Step 1) Unlock Your Domain
Log in to your current registrar (like Truehost Kenya). Turn off the domain lock feature — often labeled as Registrar Lock.
Step 2) Locate The Epp Code
In the domain management area, look for:
- Transfer Authorization Code
- EPP/Auth Code
Click to reveal or request it. It may appear instantly, or be emailed to your primary contact.
Step 3) Check Your Email
Some registrars send the epp code to your administrative email. It may arrive within minutes — so check spam too.
Using The Epp Code For Transfer
Once you have the code:
- login to your new registrar (like GoDaddy or Namecheap)
- start a domain transfer process
- paste your epp code when prompted
- complete the payment and approve the transfer
Within a few hours to a few days, the domain moves — and the new registrar becomes your provider.
Real-World Example: Truehost Kenya
If you registered with Truehost Kenya and want to move:
- log into your dashboard
- disable registrar lock
- request the epp code in your domain settings
- check your email inbox
Then input that code at the new registrar to initiate the transfer.
Common Issues And Fixes
| Issue | Cause | Fix |
|---|---|---|
| No EPP code visible | Domain still locked | Turn off registrar lock |
| Code expired | Most codes expire after time | Request or regenerate the code |
| Wrong email delivery | Contact email may be outdated | Update your WHOIS contact info first |
| Transfer fails | Code typed incorrectly | Copy-paste carefully without spaces |
Tips For Smooth Transfers
- Always update your WHOIS info before requesting code
- Check admin email after requesting the code
- Keep track of code validity to avoid delays
- Plan ahead — domain transfers can take 5 to 7 days
- Confirm lock is off before requesting any code
Final Thoughts On The Epp Code
Your epp code is the key to moving your domain freely and safely. Treat it like you treat your password — store it securely, handle it carefully.
Need help retrieving or using your code? Share your registrar name — I’ll walk you through the exact steps you need.