Domain locks are a security feature to prevent unauthorized transfers. Most registrars automatically lock domains to keep them safe.

: You can unlock your domain from your current registrar’s dashboard. If you’re unsure how, contact their support—or let us guide you.

Some domains can’t be unlocked if they were registered or transferred within the last 60 days, per ICANN rules. Double-check your domain’s age or contact your current provider for help.

For .ke domains, the transfer of the domain is immediate while for international domain extensions e.g .com, .net and .org, central registry requires at most 5 days to complete the transfer request.

What may take a few more minutes is the transfer of your files since this depends on other factors such as, how huge your files are. But typically, your files will be in your new hosting in an hour tops.

No. Your domain name remains exactly the same. Transferring only changes the registrar that manages it. Your content, emails, and website stay safe and untouched.

Also, for security reasons, while your domain is being transfered, you may not modify your domain details, including:

• Whois / RDRP registration details
• Nameservers
• Domain renewal.

You will be able to resume these modifications once the domain transfer is completed.

You’ll need two things:

• The EPP/Auth code (a secure transfer key from your current registrar)
• Your domain name

No problem. Use any WHOIS lookup tool to check who your domain is currently registered with. Still stuck? Contact our team—we’ll help you find it.

Yes—just a few industry-wide rules to keep in mind:

• Some country-code domains may require extra verification (we’ll help)
• Domains must be at least 60 days old
• Domains can’t be transferred if they’re expired or within 15 days of expiry