- Go to truehost.co.ke and click order now on top of the page
- On left panel click transfer in a domain
- Put your domain name and click Transfer
- Complete the order process and make payments for invoiced amount
- Write an email to Safaricom using email address [email protected] with the message stating: kindly assist me with the EPP CODE to facilitate transfer of my domain name(mention your domain name)
- Safaricom will email you the EPP CODE.
- Forward to [email protected] the EPP CODE you received from Safaricom
- The domain will be transferred and an email will be sent to you with confirmation message of transfer
NB: Transfer domain before it expires to facilitate fast transfer.
HOW TO TRANSFER HOSTING FROM SAFARICOM
- Go to truehost.co.ke and click order now on top of the page
- Select the hosting package you prefer and click order now button on it
- Put the domain name for the hosting and select the appropriate action
-If you are transferring domain name choose second option that states transfer domain
-if you are not transferring domain choose third option that states I will use my already existing domain and update name servers
- Click to continue button
- Select the two free add on email forwarding and DNS management and click to check out
- Fill in your contact details and click complete order
- Make payments for the order as invoiced
- Then you shall receive your email notification with Cpanel credentials
- Access your former hosting Cpanel and perform back up
- Then download your website files by accessing my files under file section
- Select all files and click on top of panel download
- Upon downloading them
- Go to cpanel under database and select PHP myAdmin
- Choose the specific database you wish to download select all its files then click export button
- Login to the truehost cpanel using details provided
- Go and upload your files on the my files under file section
- Go to database section and create the database and users using mysql wizard
- Under database section go to PHP myAdmin
- Click import button and upload the database you had downloaded from your other hosting
- Contact your domain registrar and request them to point the server names to those provided by truehost.