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What To Look For When Choosing Hosting Company In Kenya

Last updated on September 14th, 2021 at 08:40 am

Choosing a hosting company in Kenya is not an easy decision. With so many to choose from, it can be difficult to determine which one will provide the best service and support for your needs. There are several things you should consider when making this important decision

What is Hosting? 

Hosting is the service offered by various Internet servers for storing websites or other online content at their location, typically within multiple server data centers. 

The term refers both to the physical hardware devices themselves (dedicated computers, storage arrays, network switches) and the software systems that manage them. 

A host computer system can be connected directly to clients over an Ethernet cable using a router-like device called a “switch” or it can communicate remotely with clients via another protocol like Wi-Fi or cellular broadband.

What to look for when choosing a hosting company in Kenya


This is a top factor for many people, but it should not be the most important one. 

If you are going to spend money on hosting, then make sure that your site doesn’t go down because of something trivial like an expired SSL certificate or some other small thing. 

Make sure that the company has been around for several years and can provide references of their customers who are happy with them. 


If they have excellent customer service representatives available 24/seven, including weekends & holidays – you’ll know what kind of support system will be there when you need them! 

The best companies also offer phone support as well as email access so you don’t have to wait over a week just waiting for somebody’s reply. 


The best companies have a long history of uptime so that you know your site will be up and running 24/seven. 

The hosting company should also offer data centers in various countries like the US, Canada, Europe & Australia.

So if there’s an outage or technical issue in one location – they can seamlessly switch to another without any downtime for their customers! 


This is important because it allows you to upgrade as needed. 

For example;

If your website in Kenya starts getting more traffic than expected then the good providers allow you to scale accordingly by adding more resources without having to shut down all day just updating settings on your account. 

They will make sure that everything works perfectly while giving you peace of mind.


The best hosting companies in Kenya offer live chat, email, and phone support as well 24/seven with excellent representatives who are there to help you out! 

It is important that they’re available in case something goes wrong with your site or if you need assistance setting up a new blog for example – it doesn’t matter what time of day & even on weekends so you know someone will be there to respond right away. 


This is always an important factor when choosing a hosting company in Kenya because security breaches could have disastrous consequences like personal information being leaked, credit card details stolen, etc… 

The good providers in Kenya make sure that their servers are updated regularly according to industry standards and will also provide SSL certificates that encrypt all data before transmitting across the internet – ensuring privacy for the customer. 

Additional services

There are a lot of hosting companies in Kenya that offer additional services such as email, domain registration, etc. 

You may want to choose one that offers these types of extras in order to save on time and money!


If you are using a specialty CMS like WordPress, Joomla! or Drupal then it is important that your host offers optimized servers so that they can handle all those bells and whistles without bogging down your site with too many requests. 

The best hosting providers in Kenya offer unlimited bandwidth & storage space to keep pace with higher demands in today’s digital world while also providing plenty of server resources to ensure everything runs smoothly at any time regardless of traffic spikes. 

Make sure to look out for things like PHP versions, MySQL compatibility, and various other features which are necessary when setting up an eCommerce website – as these will surely come into play one way or another!

Wrapping up 

Wrapping up what to look for when choosing a hosting company in Kenya remember:

All reputable companies in Kenya should have good customer service available 24/hours via phone or email chat.

They should be reliable and secure in terms of protecting your information from hackers, spamming spammers, and other technical issues such as changes that may cause problems for your site (such as adding new features). 

Finally, any reputable company will offer fast and knowledgeable technical support if it’s needed; which is why doing some research before making this important decision really pays off!

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