1. Open your browser and access www.google.com
2. On google, search the phrase what is my ip Your IP will be displayed as shown below.
3. Access your Client Area from this link and login. https://www.truehost.co.ke/cloud/clientarea.php
4. Click Services tab as shown below
5. Click on the service your want to unblock IP for.
6. On the page that follows, look for the Unban IP Address Icon and click it.
7. Add your IP on the space provided and click Unban.